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The Mediating Role of Job Involvement in the Relationship Between Job Characteristics and Organizational Citizenship Behavior

Judul Artikel:The Mediating Role of Job Involvement in the Relationship Between Job Characteristics and Organizational Citizenship Behavior
Judul Terbitan:The Journal of Social Psychology
ISSN:
Bahasa:ING
Tempat Terbit:
Tahun:2009
Volume:Vol. 149 Issue 4 2009
Penerbit:Heldref Publications
Frekuensi Penerbitan:6x 1 tahun
Edisi:
Penulis:CHIEN-CHENG CHEN, SU-FEN CHIU
Abstraksi:ABSTRACT. Past researchers have found that motivating job characteristics can increase employee display of organizational citizenship behavior (OCB). In this study, the authors extended previous research by investigating the mediating process of job involvement in the relationship between job characteristics and OCB. The authors collected data from 323 employees and their supervisors from 7 companies in Taiwan. Results show that, through the mediating process of job involvement, the 3 job characteristics (i.e., task identity, task significance, and autonomy) positively influenced the display of an employee’s OCB, whereas skill variety had a negative effect on OCB. The authors discuss implications of their findings, contributions, limitations, and future research directions.
Kata Kunci:attitude–behavior relationships, citizenship behavior, job characteristics, job involvement, prosocial behavior
Lokasi:P474
Terakreditasi:sudah
Jurusan:Psikologi