JOURNAL

Layanan journal yang disediakan oleh Perpustakaan Universitas Gunadarma

Information Flow Arrangement to Reduce Forecasting Error in Order to Enhance Costumer Satisfaction

Judul Artikel:Information Flow Arrangement to Reduce Forecasting Error in Order to Enhance Costumer Satisfaction
Judul Terbitan:Optima Jurnal Keilmuan Aplikasi Teknik dan Manajemen industri
ISSN:0216-0048
Bahasa:IND
Tempat Terbit:Surabaya
Tahun:0000
Volume:Vol. 2 Issue 3 0000
Penerbit:Institut Teknologi Sepuluh Nopember Jurusan Teknik Industri- Fakultas Teknologi Industri
Frekuensi Penerbitan:4 Bulan sekali
Penulis:Yohanes Kristianto
Abstraksi:Production volume forecasting inaccuracy will trigger overstock / stockout. Besides, it also appears significant impact to Customer Relation and Production Planning and Control. Such indication based on previous data (September 2003) ,from Septentber 2003 (week 36) to February 2004 (Week 08), the forecast error were (Kereia Kencana=72.33%, Gunung Bromo=57.41 %, Semar pp=48.31 %, Lokomotif=60% percent) around 60 % roughly. It is generate Price of Non Conformance for instance Inventory Cost Rp 158.147.443,00, Opportunity Loss as much as Rp 20.810.960.628,00, Warehouse leasing was US$ 1785,794 ( 1 US$ = Rp.1O.000,OO) with a total of Price of Non Conformance was US$ 2.098.696,601. To overcome such a problem, the existing forecasting system has been modified by information flow arrangement from marketing to manufacturing by three kinds of alternative. The result is Price of Non Conformance reduction until US$ 1.449.653,51 along 3 months observation
Kata Kunci:Pengaturan arus informasi; Harga Non Kesesuaian; Tiga macam alternatif
Lokasi:P155
Terakreditasi:belum