Layanan jurnal yang disediakan oleh Perpustakaan Universitas Gunadarma
Judul Artikel | : | The Influence of Social Categories and Interpersonal Behaviors on Future Intentions and Attitudes to Form Subgroups in Virtual Teams |
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Judul Terbitan | : | Communication Research |
ISSN | : | |
Bahasa | : | ING |
Tempat Terbit | : | USA |
Tahun | : | 2014 |
Volume | : | Vol. 41 Issue 3 2014 |
Penerbit | : | University of Colorado |
Frekuensi Penerbitan | : | 6 x 1 Tahun |
Edisi | : | |
Penulis | : | Gamze Yilmaz and Jorge Peña |
Abstraksi | : | Subgroup formation within larger virtual teams can lead to biased information sharing and conflict. Given this, the present study examined how social categories (i.e., in-group vs. outgroup status) and interpersonal behaviors (i.e., a teammate behaving positively vs. negatively) influenced intentions and attitudes toward subgrouping in short-term virtual teams. One hundred sixty-four participants interacted in four-person teams using a synchronous chat program. The analysis showed that, though both social categories and interpersonal behaviors affected subgrouping choices, interpersonal behaviors had a stronger effect. Additionally, there was no evidence for the “black sheep hypothesis” predicting that in-group members behaving negatively discourages subgrouping. Overall, this exemplified how minimal categorical cues trigger in-group favoritism and out-group discrimination in virtual teams as anticipated by social identity models. The findings also illustrated how interpersonal behaviors robustly affect virtual team dynamics as stated by social information processing theory. |
Kata Kunci | : | virtual teams, subgroups, computer-mediated communication, social information processing theory, social identity model of deindividuation effects |
Lokasi | : | P333 |
Terakreditasi | : | sudah |
Jurusan | : | Komunikasi |